At Patterson & Stirling, we know that picking a company you can trust to complete AC repair in Erie is important. We understand how important it is to find a trustworthy company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should carry liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A reliable company that offers AC repair should have a list of references they’ll happily offer you. Check these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Patterson & Stirling a call at 814-308-0416. We’re happy to help!