What to Look for in an AC Repair Technician07/08/2015 The time has arrived to get your shorts out of storage, the weather is really heating up here in Erie. Your AC will need to be ready for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional selected and properly vetted before your AC has any problems surviving an incoming heatwave. It would be optimal if you could just pick the first number out of the phone book and trust that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a shady repairman or the heat so the team at Patterson & Stirling Inc has some red flags to watch out for that let you know you may be dealing with a dishonest company. 1) Requesting Full Payment Before Starting Work A trustworthy company will provide you with an estimate prior to beginning any work. Any company asking for payment prior to starting work should set off the alarm bells. Another sign of a shady company is asking for payment in cash. This could lead to problems down the road having your problem fixed correctly or completely. 2) Quotes a Cost Prior to Inspection A technician may have an inkling of what is going wrong with your air conditioner over a phone call, but they won’t know for sure until they have actually inspected your system. Find a company that will provide you with an estimate only following an inspection. 3) Refuses to Put it in Writing If you’ve watched even 5 minutes of a court show on TV, you know it’s an absolute must to get it in writing. This is non-negotiable. If a company isn’t willing to put the work and charges into writing, don’t have confidence in them to complete the work. By getting a signed contract preceding the work you’re guaranteeing that you and your contractor are on the same page and you’ll have no surprise costs after your repair is completed. 4) They aren’t licensed Not every state requires that contractors are licensed, but the majority do. You can easily search online and see if licenses are required in your area. If you reside in a state that requires licensing, by choosing a licensed company, you’re protecting yourself from a company that uses untrained workers. And any grievances or issues with the company you choose can be reported. If you encounter a company that is operating without a license, there’s most likely a reason for that and you’ll want to stay away. These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Erie area. The pros at Patterson & Stirling Inc are ready to get the work done right and earn your trust. Give us a call at 814-833-5558 or schedule an appointment up with us anytime using our online scheduler.