The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can adjust settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or call a HVAC pro like Patterson & Stirling. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can draw ample power from other heating and cooling wires.

In some instances, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive ample juice, Nest says you could encounter some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on repeatedly in a short period of time.

You could think something is up with your heating and cooling system, but if you just got the Nest, we suggest you start with your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting without help but can’t repair the dilemma, a smart thermostat specialist including one from Patterson & Stirling can support you. We can diagnose the malfunction and put in a C-wire, if necessary.

Smart thermostats like the Nest are designed to make your life easier, through automatic energy-efficient programming and the option to monitor temperatures while you’re away from home. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling pros at Patterson & Stirling can fix the problem in no time.

If you’re running into odd heating and cooling behavior with your new Nest, call us at 814-308-0416 to request your appointment right away.