A Honeywell smart thermostat is a great way to better manage how you use your HVAC system. But like any technology, you may sometimes run across a problem. With the digital display, Honeywell smart thermostats can show an error code that certified technicians will use to understand what's wrong. Here are some of the most common error codes you could see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You can see this error code if your home’s Wi-Fi connection did not provide an IP address for the thermostat to hook up to. This can take place if a router fails to execute the Dynamic Host Configuration Protocol, or DHCP. This process automatically sends out the needed IP address for your thermostat to connect.
How to Fix Honeywell Thermostat Error e42
You can clear error code e42 by confirming that your router has enabled DHCP. When it does, you may also need to power cycle the router and perform the setup process again with your thermostat. Completing this task should see to it that the DHCP is sent and connects to your smart thermostat.
Honeywell Thermostat Error e02
Error code e02 occurs if the password for communicating with your home’s Wi-Fi router is incorrect. When this error code has appeared for 30 seconds, the thermostat’s digital display automatically transitions to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you have to do to resolve error e02 is ensure you’re putting in the correct Wi-Fi password when configuring the thermostat.
Honeywell Thermostat Error 40
Error code 40 can pop up when the thermostat is informed that a heat pump or air conditioner’s monitoring system has identified a malfunction. For the most part, this occurs if the compressor isn’t turning on despite being directed to. But this error code can also show up if power is shut off from the outdoor unit for an extended period of time. A “High Pressure Fault” error, induced by poor airflow, can display this error code. Finally, you might experience error code 40 if there’s an issue with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for ordinary operation. If you reset the thermostat and error code 40 reappears, you should try to contact an experienced technician.
Honeywell Thermostat Error e43
If your Honeywell thermostat presents error code e43, it can’t communicate with the router, and by extension the Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reboot the router by unplugging it and leaving it that way for around 30 seconds. The thermostat might also be disconnected if you have recently switched the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats employ sensors to identify the temperature outdoors and indoors. If a sensor malfunctions, you might see error code e1 appear on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can replace the sensor and reset the thermostat, which should resolve error code e1.
Honeywell Thermostat Error 11n
Error code 11n could appear when the thermostat can’t recognize a heating or cooling unit. This might mean that the equipment itself is malfunctioning and unable to communicate with the thermostat. This sometimes happens when the wiring is bad or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A qualified technician can utilize a voltmeter to assess if there’s a bad electrical connection. When the wiring on your type of HVAC equipment is bad, the technician can replace it. When the thermostat itself is the issue, it will likely have to be replaced.
Honeywell Thermostat Error e2
If you see error code e2 show up on your Honeywell smart thermostat, it can mean a couple of different things. In some cases, one of the sensors used to detect the temperature isn’t working like it should. Other times, it means the router was disconnected from power before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code stems from sensor failure, a technician will troubleshoot and swap out the damaged sensor. When the problem originates from disconnected power, all you’ll have to do is make sure the router stays on over the course of the setup process.
